Customer Service & Cashier Specialist (Bali)

Join Okuzono Hospitality Group, a leader in premium hospitality and retail experiences in Bali, as our next Customer Service & Cashier Specialist. This is your opportunity to be part of a dynamic team that values exceptional service, career growth, and a vibrant work environment. In this role, you'll be at the heart of our operations, ensuring every guest leaves with a memorable experience. Located in the heart of Bali, you'll work in a bustling setting where your skills and dedication will make a real difference.

As a Customer Service & Cashier Specialist, you'll handle transactions, manage customer inquiries, and ensure smooth operations. You'll work with our point-of-sale system, including Oracle Retail and Square, and you'll need to be comfortable with mobile payments and contactless transactions. This role is perfect for someone who thrives in a fast-paced environment and enjoys building strong relationships with customers.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service, ensuring guests have a positive experience throughout their visit.
• Process transactions accurately and efficiently using point-of-sale systems like Oracle Retail and Square.
• Handle customer inquiries and resolve issues promptly and professionally.
• Manage cash handling and ensure accurate record-keeping.
• Maintain a clean and organized workspace.
• Assist with inventory management and restocking as needed.
• Collaborate with the team to ensure smooth operations during peak hours.
• Adhere to company policies and procedures, including health and safety regulations.

🎓 Kualifikasi & Syarat

• Minimum 1-2 years of experience in customer service or retail, preferably in a hospitality setting.
• Strong communication and interpersonal skills.
• Proficiency in using point-of-sale systems like Oracle Retail and Square.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Basic knowledge of mobile payments and contactless transactions.
• Familiarity with inventory management and cash handling procedures.
• Ability to work well under pressure and meet deadlines.
• Friendly and approachable demeanor, with a passion for delivering excellent customer service.

🛠️ Keahlian

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